Is your Microsoft Store, Calculator, or Camera app crashing on startup? Are you getting a frustrating “This app can’t open” error for essential Windows tools? You’re likely dealing with a UWP app issue. Universal Windows Platform (UWP) apps are the modern, sandboxed applications designed to run across all Windows devices. When they fail, it disrupts your core Windows 11 experience.
This comprehensive, step-by-step guide is designed not just to list fixes, but to explain why UWP apps fail and provide a logical troubleshooting ladder—from the quickest, simplest solutions to the more advanced nuclear options. By the end, you’ll have a clear path to restore functionality and understand how to prevent future issues.
Why Do UWP Apps Stop Working in Windows 11?
Before diving into fixes, understanding the common culprits helps diagnose the problem faster. The sealed nature of UWP apps means issues often stem from their ecosystem.
- Corrupted App Cache & Data: Each UWP app stores temporary data. If this cache becomes corrupted, the app can crash or fail to launch.
- Windows Store Cache Issues: The Microsoft Store itself has a cache for updates and app listings. Corruption here can block all app installations or updates.
- Outdated or Buggy Windows Installations: A pending cumulative update or a buggy Windows build can break core app functionality.
- Corrupted System Files: Critical system files that support the UWP framework (
appxpackages) can become damaged. - User Profile Corruption: The Windows profile that stores your app settings and permissions might be compromised.
- Third-Party Software Interference: Antivirus, firewall, or other system utilities can sometimes incorrectly block UWP app processes.
How to Fix UWP Apps Not Working: A Step-by-Step Troubleshooting Ladder
Follow these steps in order. We start with the easiest and least intrusive solutions, progressing to more comprehensive fixes.
Step 1: The Instant Refresh – Restart Your PC
It sounds trivial, but a full restart clears the system’s RAM, terminates stuck processes related to UWP apps or the Store, and reloads all system services. This can resolve temporary glitches instantly. Don’t just shut down; use Restart.
Step 2: Run the Windows Store and UWP App Troubleshooter
Windows includes built-in troubleshooters designed to automatically find and fix common problems.
- Go to Settings > System > Troubleshoot > Other troubleshooters.
- Find Windows Store Apps and click Run.
- Follow the on-screen prompts. The troubleshooter will attempt to detect and automatically repair issues with the UWP app platform.
Step 3: Repair or Reset the Problematic App
Each UWP app has built-in repair and reset options, similar to a “reinstall without losing data” function.
- Open Settings > Apps > Installed apps.
- Find the app that’s failing (e.g., Microsoft Store, Camera).
- Click the three-dot Menu next to it and select Advanced options.
- First, click Repair. This attempts to fix the app without touching your saved data.
- If the problem persists, go back and click Reset. This will delete the app’s data (like settings and sign-ins) and can fix deeper corruption.
Step 4: Clear the Microsoft Store Cache
A corrupted Store cache is a prime suspect. This is a safe and effective fix.
- Press Win + R, type
wsreset.exe, and press Enter. - A blank Command Prompt window will appear and close after about 10 seconds. This clears the Store’s local cache.
- Launch the Microsoft Store again. It may take a moment to rebuild the cache.
Step 5: Re-register All UWP Apps via PowerShell
This is a powerful command that reinstalls and re-registers all built-in Windows apps (like Calculator, Mail, Photos) with the system. It’s more thorough than a simple app reset.
Warning: This may reset app preferences and requires a stable internet connection for potential re-downloads.
- Right-click the Start button and select Windows Terminal (Admin) or PowerShell (Admin).
- Type or paste the following command and press Enter:


Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"} - Wait for the process to complete. You will see many lines of output, some in red (often benign errors). Let it finish.
- Restart your PC.
Step 6: Check for & Install Windows Updates
Microsoft frequently releases patches for system-level bugs that can affect UWP apps.
- Go to Settings > Windows Update.
- Click Check for updates and install all available updates, including optional updates if you see them.
- Restart your PC after the updates are installed.
Step 7: Scan for Corrupted System Files
Use the System File Checker (SFC) and DISM tools to repair the underlying Windows image and system files.
- Open Command Prompt (Admin) or Windows Terminal (Admin).
- Run the System File Checker: Type
sfc /scannowand press Enter. Let it complete (may take 10-15 minutes). - Next, run the DISM health restore commands in order:
DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth - Restart your PC after completion.
Step 8: Create a New User Profile
If the issue is isolated to your user profile, creating a new one can confirm and solve it.
- Go to Settings > Accounts > Family & other users.
- Under “Other users,” click Add account and set up a new local administrator account.
- Log out of your current account and log into the new one.
- Test the UWP apps. If they work, your original profile is corrupted. You can then migrate your files to the new profile.
Step 9: Perform an In-place Upgrade (Repair Install)
This is the final software fix before a clean install. It replaces all Windows system files with fresh ones from a Windows 11 ISO while keeping your apps, files, and most settings intact. It’s highly effective for deep system corruption.
- Download the official Windows 11 Installation Media from Microsoft’s website.
- Run the downloaded file.
- When prompted, choose Upgrade this PC now and follow the on-screen instructions. Ensure you select Keep personal files and apps.
- The process will take a while. Once done, your UWP apps should function on a freshly reinstalled Windows foundation.
Unique Perspective & Advanced Considerations
Most guides stop at the PowerShell command. Our unique value lies in the logical escalation path and these advanced insights:
- The “Windows Web Experience Pack” Connection: Many core UWP apps, including the Widgets board, depend on the “Windows Web Experience Pack,” which updates via the Microsoft Store. If this is broken, widgets and related features may fail. Ensuring this component is updated is crucial.
- Group Policy & Enterprise Settings: In corporate environments, UWP apps (especially the Store) are often disabled via Group Policy. If you’re on a work device, contact your IT department.
- Third-Party Antivirus: Temporarily disable your third-party antivirus/firewall (Windows Defender is fine) to test if it’s interfering with the UWP app container. A notable case involved certain security suites blocking the
WsaProxy.exeprocess, breaking app connectivity.
Frequently Asked Questions (FAQ)
Q: Will resetting a UWP app delete my data?
A: It depends on the app. For apps like Mail or Calendar, it removes account settings. For apps like Photos or Calculator, you’ll lose app-specific preferences but not your personal files (like pictures). Always check the app’s description.
Q: Is it safe to run the PowerShell command to re-register apps?
A: Yes, it’s a standard Microsoft-recommended troubleshooting step. It reinstalls system-integrated apps but won’t harm traditional desktop programs (like Chrome or Photoshop).
Q: What if no UWP apps work, including Settings and Microsoft Store?
A: This indicates severe system corruption. Start directly with Step 7 (SFC/DISM) and proceed to Step 9 (In-place Upgrade). The Settings app itself failing is a clear sign to use these deeper repair tools.
Q: Can I just uninstall and reinstall UWP apps like the Microsoft Store?
A: Most core UWP apps are considered “system components” and cannot be traditionally uninstalled via Settings. The PowerShell method (Step 5) is the functional equivalent of a reinstall for these apps.
Conclusion & Best Practices for Prevention
Successfully fixing UWP apps often comes down to methodically clearing corrupted data (cache, app data) and then repairing the underlying Windows components (via SFC/DISM or an In-place Upgrade).
To minimize future issues:
- Keep Windows Updated: Regularly install quality and feature updates.
- Use “Repair” Before “Reset”: Always try the app’s Repair function first to preserve data.
- Avoid Force-Stopping Apps: Use the normal close function instead of Task Manager when possible, allowing the app to manage its cache properly.
By following this structured guide, you move from simple restarts to comprehensive system repairs with a clear understanding of each step’s purpose. This not only solves the immediate problem but also equips you with the knowledge to tackle similar issues in the future, ensuring a smooth and stable Windows 11 experience.


